"We are pleased to give high recommendations for both the 8000 and ForteEMR products. We have been using the 8000 for two years and ForteEMR for 6 months. The 8000 and ForteEMR allows our office to document and communicate professionally and effectively with a comprehensive and compliant program. The investment in our improved note taking has increased the quality of patient care which has led to more referrals and practice growth. Thanks for a great product."
Dr David, North Carolina
"I wanted to write to you to let you know how fabulous Michael from Technical Support is!! He has helped me out many times and I'm always so happy when he answers the line! He is articulate, considerate and has a good sense of humor! I really appreciate that there is such great informed support for our Forte software. He is very skilled at assisting with any questions and fixing any problems; he is able to both fix the problem and explain how I can avoid the problem or situation in the future. This is so invaluable because it allows me to be able to understand how to better utilize the software, and also to ensure that any problems are corrected quickly and accurately. This is essential for us to have such wonderful support so as to continue to use this software. I hope you can find some way to recognize Michael for his exceptional skills! Thank you for your time and consideration."
Sasanqua (Office Manager), Vermont
"...Within four months I began to use the program with increasing speed and I was no longer dictating for a transcriptionist. By making this transition I have saved $1200 to $1500 per month in transcription fees and have cut two to four hours a day off my schedule because I no longer have to edit and print the transcriptions..."
Dr. John, Maine
"I wanted to send a sincere and strong recommendation for Josh Nation. He worked tirelessly to assist the group from Ingenix to figure out our clearing house issue. He stated to me he will "work like a dog" to solve this issue. He communicated at times 4- 5 times per day working with our IT department to solve this issue. He kept me updated and worked to solve the issue. He would tell us I will call tomorrow and then follow up as he had promised. We are a small Chiropractic Clinic in Minnesota. 'Cash is king' in our business and with out cash we can not function. He worked hard along with Ingenix to solve our problem and get our cash flowing. He is an excellent worker and understands the clients dilemma and works to solve this issue. Thank you for all the hard work for our company. We are glad we purchased the 8000 thru Mandy Chinn and we are pleased with the clearinghouse after Josh's hard work."
Dr. Jeff, Minnesota
"Thank you for caring enough about your clients to hire such good, friendly, and courteous employees."
Dr. Richard, California
"I am amazed at employee efforts to make sure that all of my questions are answered, and should I need further assistance, that my call would be welcomed."
Dr. Patricia, Georgia
"I would like to take a moment to thank the Forte tech support staff for their professionalism, and expertise in my data conversion transition. I feel the entire staff should receive a thumbs up. I look forward to continue using Forte for my chiropractic software needs."
John (Network Engineer), Virgnia
"The report center is great for keeping current with goals and stats. The 8000 has made our billing procedures easy to maneuver within the program. Most rewarding, using the 8000 has increased collections using outstanding claim tracers, and monthly reports. The 8000 is very convenient and user friendly."
Brenda (Office Manager), Tennessee
"ForteEMR has made my practice run more efficiently. I no longer have to deal with travel cards and pens. It is also customizable to meet my busy Pregnancy Chiropractic needs relating to the 'Bagnell Technique' for malpositioned babies. I have been able to track unique subluxation patterns for my research and be able to generate reports easily. If you haven't, check out ForteEMR. You may be missing out."
Dr. Larry, Pennsylvania
"The 8000 has helped me reach the goal of using computer software from the beginning that is all integrated with billing and notes."
Dr. Abigail, Washington
"The software has helped me reach my clinic goals by keeping info organized."
Dr. Chris, Florida
"The 8000 has provided a number of areas to save time and money. The electronic billing works well - fewer steps to complete tasks. Statements print faster. No Show Lists help to keep track of missing patients. The flexibility allows us to go from page to page easily. The staff embraced the the 8000 software as it was very easily trainable."
Connie (Office Manager), Pennsylvania
"The 8000 has provided me with a low cost, high return, office software that is reliable and has a number of great features that most other companies don't offer in the same price range. We would not be able to live without Insurance Billing, SOAP Notes with "clone" button and scheduling multiple patients at the same time slot. The ability to create a patients statement with the click of one button has exceeded our expectations. We have asked a number of questions on billing with the CMS form and on how to schedule patients and have been happy with the feedback from the technical support department. I have enjoyed working with the technical support guys because they are knowledgeable, professional and get back to me in the same day."
Dr. Devin, California
"The check posting program is excellent, allowing checks and adjustments to be entered quickly and efficiently . After extensive research on my part, I know that the the 8000 software is extremely cost effective when compared to other billing programs- not to mention very simple to use and understand. The software flexibility allows different ways to use the program. It is convenient for different levels of expertise. It allows the user many different options. For example, billing can be done in batches or by select dates. Billing can be performed individually for private insurance, work comp, or personal injury. My staff is entirely new to working in a chiropractic office, and have had absolutely no problems using the program. After a brief lesson from me, my staff is able to perform all aspects of billing with no assistance. In the one instance that we had a billing problem, a call was made to Forte and the problem was solved. We have been able to set up an efficient billing method. We are able to readily keep track of patients and amounts owed and the accounting program (for accounts receivable information) is second to none. In short, I would not change a thing about the 8000."
Dr. Deanna, California
"We are a very small office with only one doctor and one employee. We needed some type of software to keep a record of patient charges and the 8000 I think is the best. It is very easy to use and when looking for any information on any patient no time is wasted. I know the software is capable of so much more than what we are utilizing at this time but someday we will grow as a practice and use more of the software's abilities."
Darlene (Office Manager), Massachusetts
"We have used the 8000 for 15 years and it has been a steady progression in the evolution to automate our office. It is simple to use and has many features including inventory and report writer. It has been very good at keeping track of patient billing and basic information."
Dr. Mark, Pennsylvania
"Keeping track of billing and patient information is critical to running a successful practice. The 8000 does increase efficiency in our office. Because I can print lists of active patients, I can do mailings to specific patients. This makes my mailing list more effective. Statistics help me understand trends and direction. I need to stay on top of marketing and managing office details. We have used Chiro7000 and the 8000 since about 1997. It has always helped staff be more efficient and effective."
Dr. John, California
"I just wanted to say THANK YOU to you and the great men you have working there. We were really having an issue here with our system and thru the expertise you guys have you corrected the problem and we are extremely happy."
Rhonda (Office Manager), Pennsylvania
"I want to let you know how pleased I was with the professionalism, courtesy, and knowledge I received from your technician J.Nation. Not only was he helpful he never made me feel ignorant in my minor knowledge of computers but he talked me through what he was doing and provided knowledge and great care. I wanted to Thank Him for his great representation of your company."
Jacqueline (Public Relations/Marketing), Arizona
"Thanks for your help today!! You did a great job!!"
Susan (Office Manager), Pennsylvania<
"Hello, I would like to personally thank Josh for the excellent advice and assistance in setting up the 13v of your software. Never have I had a tech support person call me back to check up on the installation, which he did. He was polite, helpful and actually cared that all the computers on the network were working correctly and was not in a hurry to get me off the phone. Note to executives at Forté Holdings... Josh is a keeper."
"Thank you Josh for the service provided for tech support of our the 8000 software. I appreciate your patience and proactive solutions."
Amber (Office Manager), Texas
"I want to thank you for being so helpful in solving my tech issues. It is really refreshing to be able to contact Tech support and not only have someone friendly but knowledgeable! It is customer service like yours that keeps us using Forte!"
Adriana (Office Manager), California
"Thank you so much for your assistance today. You are the best. truth be told you've helped me in the past and you are my fave. Thanks!"
Martha (Office Manager), California<
"Thank you for your help today. I appreciate you taking over the situation and getting us back up again. You were professional, patient and looked to find a solution in every situation. I especially appreciate you keeping your promise that the software would be completely installed by today. It was a long day but we got it done. It builds trust and relationship which is what is needed for a client. Thank you too for making yourself available to me for any problems we might encounter. I look forward to working with you."
Sue (Office Manager), Texas
"Hi Josh, I just wanted to drop a note to thank you for all of the help you gave us solving our claim submission problem. You were extremely attentive and prompt in your responses. I really appreciate the calls that we received from you asking if we’ve made progress. In the end we did and problem solved. Wishing the best."
Dr. Liz and Cindy (Office Manager), Minnesota
"Not sure what you did but after speaking with you last week, we are now billing electronically. Thanks!!!"
Dr. Kevin, California
"Thanks a lot, each time I learn more from you! Thanks again."
Dr. Monir, Texas
"Thank you so very much for your prompt customer support. Just would like to thank you and all the other members of tech support for all the help given to me. Your explanation and detail to all the question is greatly appreciated. I really do appreciate it. Very nice to work with someone so knowledgeable in what they are doing. Happy to have my Blues ready to go. Thanks again."
Diane (Office Manager), Vermont
"I want to take a moment to thank Tyson for the EHR training. As we progress toward our Meaningful Use goals, I would like to schedule more training with Tyson. Thank you."
Julie (Office Manager), California
"I just wanted to take this opportunity to say once again what great support we get from Forte. I have used this product for many years and after being exposed to inferior programs and technical support in the past, appreciate the product and the knowledge of your technical staff. "
Kelli (Office Manager), California
"I can't thank you enough for ALL of your help this morning. I had a list of things to get a handle on, email settings set up & testing, search report generator and how to formulate different reports/lists for emailing, how to save lists in excell and export so I can send out for printing mailing pieces. You are very knowledgeable, explained things well, took the time to answer my questions and were very pleasant and understanding. You made my day! My week!"
Dr. Sandra, Indiana
"Hi. I just wanted to let you know that Todd Mitchell helped me out so much. He deserves a raise!! For over 7 months I have had problems getting our medicare claims paid through the clearinghouse. After much confusion and trial and error on my and the clearinghouses' part, I had grown very weary and talk to Todd about our situation, he contacted the clearinghouse to let them know my issue. This led to Carolyn from the clearing house to call me; she then investigated the situation and has now fixed the issue. Todd called me back today to see how things were going, I told him one more thing that had to be fixed on his end, he did it and now hopefully things are straight. Todd was the solution to our problem. It is people like him who make working with you a great experience. Please thank him for me and for your business."
Julie (Office Manager), Virginia
"Angie, You were very, very helpful today. You answered all my questions in such a way to help me immediately."
Dr. Shelly, California
"Kealan, Thank you again for your kindness and consideration…it has been an honor, privilege and a personal pleasure to work with you today. Thank you for taking the time to thoroughly answer all of my questions. I sincerely appreciate your attentiveness and professionalism."
Dr. Keith, Georgia
"Dear Michael & Josh - I want to thank the two of you for such a wonderful job. I was stunned @ how much I didn't know. You answered all my questions & opened my eyes to just how very much we could do to utilize our software & become a paperless & way more efficient practice. I was amazed & energized by the new technology. I would highly recommend this to all staff & doctors using Forte. Over 20 years of using your software & missing the boat by not finding out until now what all you offer. Thanks for making this possible. We want to implement all that you taught us, as soon as possible."
Elaine (Office Manager), California
"I want to thank you for the prompt, courteous service that you provided today. Your communication with me about software issues was clear, concise and user friendly which is important since topics like these are challenging to a non computer geek like me!"
Dr. Dennis, Ohio
"First I want to thank you for sending me to Angie yesterday. She was great. She walked me through the whole process on the CMS website."
Dr. Hilary, North Carolina
"I want to tell you that your assistance last week was invaluable. It helped my correct my processes and understand the procedure much better. I completed the process and CMS has informed me via email that my attestation is accepted and is in process for incentive bonus. I had "green lights" in all areas."
Dr. Ronald, Texas
"Another testament to your great customer service."
Nathan (Coordinator), New York
"Your customer service was and always is excellent. Thanks again."
Dr. Evan, New York
"Thank you for your help in getting us on the right track for this program!! I will pass the word to our medical team. You are the best, answered all my questions, and were (as always) friendly and helpful!!"
Amy (Office Manager), California
"I would say you have taken care of us with everything, you are always fast with replies, hard to get from some places since we are such a small account. Thanks for all you do."
Bobby (Owner), Texas
"Hi Breanna! I just wanted to say Thank You, to you and the staff at Forte Holdings. Your service has been very helpful throughout our process of integration, set-up, training, and everything in between. It has been a pleasurable experience of doing business with you. Hope you have a wonderful day!"
Chad (Director), Ohio
"You have been very attentive to my needs. You have always either gave me the correct answers or have always got me to right person to answer my questions. Despite me being a small service I probably have been more needs than that of a large service, but you have always been kind and courteous. Thanks you for all your help and I am sure I will need more things in the future and look forward to working with you. Again thanks for being patient with me. It is much appreciated."
Justin (Coordinator), South Dakota
"I would like to thank you for the awesome customer support. You were extremely helpful in answering all my questions. Your person knowledge in the products and services I inquired about was exceptional. Again, I cannot thank you enough for your assistance today."
Dr. Glenn, Georgia
"Customer service has been great so far, thank you!"
Dr. Nicholas, Minnesota
"I am writing in response to exceptional good service I received last Friday from one of your 8000 support techs, Tyson Cutler. I've spoken with Tyson a number of times when I've called tech support, and am always especially pleased when I get him. He strikes me as intelligent and knowledgeable about computers and the Chiro 8000 software; however, he is also polite and pleasant, and my experience with him is always good. Last week, however, Tyson "went the extra mile" in helping me. This entire year has been extremely difficult and challenging for our office. We learned a valued employee was stealing with us. We hired a new doctor, and after only eight months she left us to work at another clinic. We've had insurance and electronic filing issues, requiring us to spend untold hours on the phone with tech support at several companies. Then, in the midst of our own personal nightmare, along comes Tyson Cutler. He didn't mind admitting he didn't know everything; he took the time to research our problem; he treated me with great courtesy and respect, even when I accidentally kept hanging up on him and having to call back; he continued to work on my computer until he found the solution to my problem and fixed it, which took a considerable amount of time; he continued working on it even when I had to leave the office. The people who work in tech support are the face of a company, the ones with whom the public most frequently comes in contact. They make a company look bad, or they make them look good. Customer experiences with tech support can determine whether they continue to purchase products or services from a company, or not. Tyson Cutler makes Forte look very, very good. Tyson didn't just fix my computer; he brightened my entire week. My congratulations to Forte for having the good sense to employ techs of such high caliber as Tyson."
Karen (Office Manager), Virginia
"You were very courteous and polite. Thank you for your speedy response to my needs. It has been a pleasure speaking to you."
Marilou (Office Manager), New Jersey
"Your assistance is very helpful Nicole. I greatly appreciate it!"
Dr. Jim, Missouri
"Thank you for your assistance, and please know you were very professional and willing to help. I appreciate how quickly Forte responds to us as a whole. Keep up the great customer service!"
Jan (Office Manager), California